Live Experience Cloud – The Customer Service of Tomorrow
We’ve all been there – you contact customer service with an inquiry or a problem, only to find yourself even more frustrated than before. Either you can’t reach anyone, you…
HCM in transition – What’s behind a successful Employee Journey?
Employee Journey – the promising concept for a working world that puts people at the forefront of all considerations. This approach is supported, promoted and shaped by intelligent software solutions.…
Digital assistants and how they are changing the working world
Over the years, we’ve grown used to digital assistants like Alexa, Siri and Cortana being part of our everyday lives. They are becoming increasingly adept and proactive at helping us…
Managed Services & Support – The paddle stays in your hand
More and more companies are struggling to meet the increasing requirements placed on their IT. Complex enterprise applications in particular are the engine for digital transformation in companies, but these…
Recognizing the opportunity of the amended Intrastat declaration
Everyone that deals with the tasks of a functioning trade in goods as part of their everyday business is quite familiar with intra-trade statistics. Increased requirements for data security, for…
Brittle Supply Chain – What Now?
Not long ago, nobody would have imagined that a small, round virus would wreak this much havoc on the global structures. Things turned out differently than planned, and without mercy…
Experiencing the working world of tomorrow at PROMATIS – starting today
The working world has been changing increasingly in recent years, and it is not just ever since the extreme challenges of the pandemic that a new understanding of work has…
The ‘new normal’ of customer relationships
That the corona pandemic has immensely accelerated digitization is a fact known in every nook and corner these days. Processes, working methods and approaches that were laughed off as visionary…
Talent management and the downfall of a good idea
For quite some time now, talent management has been the pivotal element of modern human resource policy. No participants that attach importance to their image can avoid it. And yet,…
Migration to Siebel2Cloud – this is what digital transformation looks like today!
Anyone wondering how business-critical CRM applications can be operated in a future-proof, transparent and secure manner can no longer overlook “the Cloud”. For IT experts, the cloud has long been…
Prepared for the Unprepared – Brexit is Coming!
An urgent need for action Time is running out, and the negotiations between Brussels and London have caused quite the worried faces. Like a sword of Damocles, a hard Brexit…
Strategic Procurement – as important as never before!
The last few months of the global economic state of emergency have shown that terms such as digital, networked, proactive and smart, especially regarding strategic procurement, have gained severe significance.…